Contact information
📩 CONTACT POLICY
We’re Here to Help!
For questions regarding orders, alterations, custom services, or general business inquiries, please use one of the contact methods below.
EMAIL:
📧 trendzbytrell@gmail.com
PHONE/TEXT:
📱 504-505-3739
SHOPIFY INBOX:
You may also use the Shopify Inbox to leave questions, notes, or any information related to your order.
RESPONSE TIME
Please allow 48–72 business hours for a response.
Messages received outside of business hours, on weekends, or during holidays will be answered during the next available business hours.
APPOINTMENTS & BOOKINGS
Please note that sending a text, email, DM, or Shopify message does not secure an appointment.
All appointments must be officially booked through the Trendz by Trell website with the required booking fee.
For service inquiries, please visit our website and select the appropriate service before contacting us.
Same-day appointments are not guaranteed and may be subject to availability and a rush fee.
Thank you for your patience and understanding as we work to provide every Trendsetter with the best possible service. ✨
Trendz by Trell
Trendz for Trendsetters 💕